Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Muicci ("Developer," "we," "us," or "our"), the creator and publisher of the Cüe application ("Cüe," "the App," or "Software"). By purchasing, downloading, installing, activating, or otherwise using Cüe, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not purchase, download, install, or use the Software. Your use of the Software constitutes ongoing acceptance of these Terms as they may be updated from time to time.

"Software" refers to the Cüe macOS application, including all updates, patches, modifications, and accompanying documentation. "License" refers to the limited, non-exclusive, non-transferable right to use the Software as described herein. "License Key" refers to the unique activation code provided upon purchase, managed via the Polar.sh platform. "Merchant of Record" refers to Polar Software Inc., the entity that processes all transactions. "Device" refers to a single macOS computer on which the Software is installed and activated.

All purchases of Cüe are processed by Polar Software Inc., which serves as the Merchant of Record for all orders. Polar Software Inc. is responsible for order processing, payment handling, sales tax collection and remittance, and issuing purchase receipts. By completing a purchase, you also agree to Polar Software Inc.'s terms of service and policies. Any billing disputes, payment inquiries, or transaction-related concerns should be directed to Polar Software Inc. in the first instance. The Developer (Muicci) is not directly responsible for payment processing, billing errors, or transaction disputes handled by the Merchant of Record.

Upon successful payment of the one-time purchase price (pay what you want, starting from $9.90 USD), the Developer grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use Cüe on a single macOS device for personal or professional use. This license is tied to your License Key and is managed through the Polar.sh platform. The license is granted per-device; use on additional devices requires the purchase of additional licenses. This license does not constitute a sale of the Software or any copy thereof. All rights not expressly granted herein are reserved by the Developer.

You expressly agree that you shall not, and shall not permit any third party to: (a) copy, reproduce, distribute, publish, display, perform, or create derivative works of the Software; (b) decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code, underlying algorithms, data structures, or architecture of the Software; (c) modify, translate, adapt, alter, or create derivative works based on the Software; (d) sublicense, lease, rent, loan, sell, resell, transfer, assign, or otherwise distribute the Software or any License Key to any third party; (e) remove, obscure, or alter any proprietary notices, labels, watermarks, or trademarks on the Software; (f) use the Software for any unlawful purpose or in violation of any applicable law or regulation; (g) share, publish, or disclose your License Key to any third party; (h) circumvent, disable, or otherwise interfere with any license validation, copy protection, or access control mechanisms in the Software; (i) use automated tools, scripts, or bots to interact with the Software's licensing system; or (j) use the Software to develop a competing product or service. Any violation of these restrictions shall result in immediate and automatic termination of your license without notice or refund.

Due to the nature of digitally delivered software products, all sales are final. No refunds, returns, exchanges, credits, or cancellations will be issued under any circumstances, including but not limited to: dissatisfaction with the Software, inability to use the Software due to hardware or software incompatibility, failure to read these Terms or the product description prior to purchase, change of mind, accidental purchase, or any other reason. By completing your purchase, you expressly acknowledge and agree to this no-refund policy. We do not offer trial versions, demo versions, evaluation periods, or "try-before-you-buy" arrangements. You are solely responsible for reviewing the feature set, system requirements, and all available documentation before making your purchase decision. Please refer to our Refund Policy for full details.

BY COMPLETING YOUR PURCHASE, YOU EXPRESSLY ACKNOWLEDGE THAT YOU ARE PURCHASING A DIGITAL PRODUCT THAT IS DELIVERED IMMEDIATELY UPON PURCHASE. YOU HEREBY WAIVE ANY AND ALL RIGHTS TO A COOLING-OFF PERIOD, WITHDRAWAL PERIOD, OR CANCELLATION PERIOD THAT MAY OTHERWISE BE AVAILABLE UNDER APPLICABLE CONSUMER PROTECTION LAWS, TO THE MAXIMUM EXTENT PERMITTED BY LAW. You further acknowledge that the digital nature of the Software means it cannot be "returned" once the License Key has been issued and delivered.

By completing your purchase, you acknowledge and agree to the non-refundable nature of this digital product. You agree that the issuance of your License Key and delivery of the download link constitutes full and complete delivery of the product. Filing a chargeback, payment dispute, or payment reversal with your bank, credit card company, or payment provider after receiving access to the Software constitutes a breach of these Terms and an acknowledgment that you received the product and are attempting to obtain it without payment. In the event of any chargeback or dispute, the Developer reserves the right to: (a) immediately and permanently revoke your License Key and all access to the Software without notice; (b) contest the chargeback with supporting evidence of delivery and your agreement to these Terms; (c) report fraudulent activity to relevant authorities and anti-fraud databases; (d) pursue any and all legal remedies available, including recovery of the purchase price, chargeback fees, administrative costs, and reasonable legal fees; (e) blacklist the associated payment method, email address, and account from future purchases; and (f) share chargeback and fraud data with industry fraud prevention databases and networks.

You agree to reimburse the Developer for all chargeback fees, processing fees, administrative costs, and collection costs (including reasonable attorney's fees) incurred as a result of any chargeback or payment dispute you initiate. You further consent to the Developer providing transaction records, delivery confirmation, License Key activation logs, and your agreement to these Terms as evidence in any chargeback dispute. You agree that initiating a fraudulent chargeback constitutes theft of digital services and may result in civil and/or criminal liability.

By purchasing the Software, you acknowledge and agree that: (a) the Software is a digital product delivered electronically; (b) delivery is considered complete upon issuance of your License Key and download link via email; (c) you have received the product immediately upon such delivery; (d) you waive any right to cancel, withdraw from, or reverse the transaction after delivery; (e) the nature of digital goods prevents return, and therefore the no-refund policy is reasonable and necessary; and (f) you will not file a chargeback, payment dispute, or payment reversal after receiving delivery of the product. The Developer and Polar Software Inc. maintain comprehensive proof of delivery records, including timestamps of payment processing, License Key generation, email delivery confirmation, and activation logs. These records constitute conclusive proof of delivery and may be used as evidence in any dispute.

You represent and warrant that: (a) you are the authorized cardholder or account holder for the payment method used to purchase the Software; (b) you have sufficient funds or credit to cover the purchase; (c) the payment information you provided is accurate and complete; (d) you authorize Polar Software Inc. to charge the payment method for the full purchase amount; and (e) you will not dispute, reverse, or charge back the transaction after delivery of the digital product. You assume full responsibility for all charges associated with your purchase. Disputes regarding the legitimacy of a transaction must be raised with Polar Software Inc. (Merchant of Record) within 48 hours of purchase. Failure to raise a dispute within this period constitutes acceptance of the charge. Unauthorized use of a payment method is fraud and will be reported to the appropriate authorities.

The Software, including but not limited to its source code, object code, design, user interface, graphics, icons, logos, the "Cüe" name and brand, documentation, and all related materials, is and shall remain the exclusive property of Muicci. The Software is protected by copyright laws, international treaty provisions, and other intellectual property laws. All trademarks, service marks, trade names, trade dress, and other intellectual property rights in and to the Software are owned by Muicci. Nothing in these Terms grants you any right, title, or interest in the Software other than the limited license expressly granted herein. You acknowledge that the Software contains valuable trade secrets and proprietary information of Muicci. Any unauthorized use, reproduction, or distribution of the Software or its intellectual property may result in civil and criminal penalties and will be prosecuted to the maximum extent permitted by law.

Cüe requires access to your device's microphone for on-device speech recognition functionality and access to your camera for the teleprompter preview feature. These permissions are requested through the standard macOS permission system and are used solely for the core functionality of the Software. All speech recognition processing occurs entirely on-device using Apple's built-in speech recognition framework. No audio data, voice recordings, speech transcriptions, or camera feeds are transmitted to, collected by, or stored on any external server. You may revoke these permissions at any time through macOS System Settings, though doing so may limit the functionality of the Software. The Developer accepts no liability for any reduced functionality resulting from denied or revoked permissions.

The Developer may, at its sole discretion, release updates, patches, or new versions of the Software. The Developer is under no obligation to provide updates, new features, enhancements, bug fixes, or continued support. Any updates provided are subject to these Terms. The Developer reserves the right to modify, suspend, or discontinue any aspect of the Software at any time without prior notice or liability. The Developer may also modify features, change system requirements, or alter functionality in future updates. Continued use of the Software after any modifications constitutes acceptance of the modified Software.

THE SOFTWARE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE DEVELOPER EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO: (A) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; (B) WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE; (C) WARRANTIES THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (D) WARRANTIES THAT THE SOFTWARE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (E) WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR QUALITY OF ANY CONTENT OR RESULTS OBTAINED THROUGH THE SOFTWARE; AND (F) WARRANTIES THAT DEFECTS WILL BE CORRECTED. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY, PERFORMANCE, AND RESULTS OF USING THE SOFTWARE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU, IN WHICH CASE SUCH WARRANTIES SHALL BE LIMITED TO THE MINIMUM EXTENT REQUIRED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE DEVELOPER (MUICCI), ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY: (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, GOODWILL, DATA, OR OPPORTUNITIES; (C) BUSINESS INTERRUPTION OR LOSS OF USE; (D) COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR (E) ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF THE DEVELOPER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE DEVELOPER'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SOFTWARE EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE (i.e., the amount you paid). THIS LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF ANY REMEDY SPECIFIED HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

You agree to indemnify, defend, and hold harmless Muicci, its owners, officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to: (a) your use or misuse of the Software; (b) your violation of these Terms; (c) your violation of any applicable law, rule, or regulation; (d) your violation of any third-party rights, including intellectual property rights; or (e) any content you create, present, or display using the Software. This indemnification obligation shall survive the termination of these Terms and your use of the Software.

The Developer may terminate or suspend your license immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach any provision of these Terms. Upon termination: (a) your license to use the Software is immediately revoked; (b) you must cease all use of the Software; (c) you must delete all copies of the Software from your devices; and (d) no refund shall be issued for any reason. Sections relating to intellectual property, disclaimer of warranties, limitation of liability, indemnification, and governing law shall survive termination of these Terms.

You acknowledge and agree that your use of the Software is entirely at your own risk. The Software is a teleprompter tool designed for the MacBook notch area. The Developer makes no representations or warranties regarding the suitability of the Software for any particular use case, including but not limited to professional presentations, live broadcasts, recording sessions, or any mission-critical applications. You are solely responsible for determining whether the Software is suitable for your intended purposes and for any consequences arising from your use of the Software.

The Software may incorporate or rely on third-party components, frameworks, libraries, or services (including Apple's macOS speech recognition APIs). The Developer makes no warranties regarding the availability, accuracy, or reliability of any third-party components. The Developer shall not be liable for any issues, errors, or damages arising from third-party components, changes to third-party APIs, or the discontinuation of third-party services.

The Software is designed for macOS devices equipped with a notch (MacBook Pro and MacBook Air models). It is your sole responsibility to verify that your device meets the minimum system requirements before purchasing. The Developer does not guarantee compatibility with all macOS versions, hardware configurations, or future operating system updates. No refund or credit will be issued for incompatibility with your device.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Muicci operates, without regard to conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration or the courts of competent jurisdiction. You irrevocably waive any right to participate in a class action lawsuit or class-wide arbitration against the Developer. All claims must be brought in the parties' individual capacity, not as a plaintiff or class member in any purported class or representative proceeding. YOU AGREE THAT ANY DISPUTE RELATED TO CHARGEBACKS, PAYMENT REVERSALS, OR REFUND REQUESTS SHALL BE SUBJECT TO BINDING ARBITRATION AND YOU WAIVE YOUR RIGHT TO A JURY TRIAL.

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from the remaining Terms and shall not affect the validity and enforceability of the remaining provisions. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and Muicci with respect to the Software and supersede all prior or contemporaneous communications, proposals, representations, understandings, and agreements, whether written or oral. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

The Developer reserves the right to modify, update, or replace these Terms at any time at its sole discretion. Updated Terms will be posted on this page with a revised "Last updated" date. It is your responsibility to review these Terms periodically. Your continued use of the Software after any changes constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Software.

For questions or concerns regarding these Terms, please contact us at support@cue.app. For billing and payment inquiries, please contact Polar Software Inc. directly through their support channels.